23 May Behind the Scenes Look from VP of Home Services; Our Culture
Let me start by thanking all of our investors at CHRON. When Alex first told me about this new website and asked me to please share something, he was adamant that he wanted complete transparency. I was taken aback that he, being the CEO, would open up this medium for all of us to interact with the world and he stressed “transparency.” I certainly considered it a privilege – but I also think it’s a rarity. And personally, that’s what makes this the most exciting thing that I have ever been a part of. I refer to it as a “thing” because it doesn’t feel like any other job that I have ever had – it truly feels like we are on a mission.
Before I jump into the topic that I would like to share with you, let me tell you a little about myself. For all you whom I have not yet had the honor of meeting, my name is Grant Magers and I am the Vice President of Operations for CHRON. I grew up here in Richardson, Texas and went on to attend Texas Tech University where I earned my B.A. and M.S. degrees. I later went to Southern Methodist University where I earned my M.B.A. from the Cox School of Business.
My association with CHRON can only be described as fortuitous. Not knowing about the plans for CHRON, Alex and I were introduced through a mutual friend while I was originally working on one of Alex’s energy businesses outside of CHRON. Unbeknownst to him when we met, I was previously involved in the home automation space from approximately 1997 to 2006. It wasn’t until three months into our relationship that he shared with me what was going on with CHRON and I shared with him my background in the home alarm/automation space. As I learned about the great vision Alex had for this Company, I immediately wanted to be a part of this exciting opportunity.
One of the most interesting moments Alex and I shared as we discussed the potential opportunity for me to join the CHRON team surrounded my views regarding corporate culture. He wanted to know my approach to developing a great corporate rnvironment. He told me, “CHRON needs to be a company that others strive to emulate.” This immediately solidified my intention of joining the CHRON team. So many individuals speak about a great corporate culture, but very few truly seek it.
Creating a great corporate culture is much simpler than the experts make it out to be. There are a multitude of books, articles, blogs and even entire courses in business school dedicated to the topic of corporate culture. One thing that quickly stands out to me is that the majority of these articles, books, and blogs have one simple thing in common: that a great corporate culture begins with the leadership of the company.
CHRON Home Services’ leadership molds and shapes corporate culture by emphasizing the individuality of our employees and our customers. Today’s consumer seeks individuality. They are fast paced, juggling family, work, and “me time,” and CHRON employees are no different. Balancing work, family, and personal needs can be challenging, but what makes CHRON the best company to work for is that our products and services are specifically designed to help consumers find the balance in life they seek without sacrificing time, security, or productivity. We empathize with the challenges of our customers. As such, CHRON Home Services is bringing the latest cutting edge technology to the public to help them achieve balance and individuality in their lifestyle.
I do not know that I have ever had this much excitement about any venture in my life. CHRON is seeking to improve the lives of our customers and our employees. How can any of us not be excited about that? The bottom line is we love what we do. We love our employees and we love our customers. Thank you for being a part of the CHRON team and being a part of the vision to create a company that others will strive to emulate.
Vice President of Home Services
Chron Home Services, Inc.